Services

LinkShare Corporation is always searching for talented people. Submit your resume for futures: careers@linkshare.com

Back to the Top

Merchant Services

Director of Marketing Services
Senior Account Manager, Top Tier Clients (Chicago & NYC)
Account Manager (Chicago & NYC)
Program Manager (Chicago & NYC)

Director of Marketing Services

The Director will be responsible for ensuring the smooth day-to-day operation of LinkShare's Marketing Services department. The Director will train and manage team members to ensure a high level of client service, which will be measured through increased revenue to LinkShare and high client retention rates. Additionally, the Director will be charged with developing and implementing departmental processes and procedures to streamline and optimize operations while increasing client performance and satisfaction with LinkShare.

Job description and responsibilities include:

• Training and managing a team that has direct responsibility for servicing the online affiliate marketing needs of LinkShare's clients, including multiple Fortune 500 and up and coming Internet companies.
• Hiring, training and evaluating Account Executives on an ongoing basis.
• Setting and managing team goals and expectations.
• Setting and managing performance and revenue goals for tiers of clients.
• Meeting and exceeding revenue goals for the Account Management team.
• Managing internal resources of LinkShare to ensure that we over-deliver for our clients, on time.

The ideal candidate will have:

• 10- 15 years of demonstrated success in client management, team management, and marketing services, preferably with experience managing the delivery of services.
• Broad marketplace understanding.
• The ability to develop and implement marketing strategies and tactics for a broad range of businesses.
• The ability to discern client needs and advocate solutions that achieve both client and company goals.
• Excellent and persuasive written and oral communication skills.
• Expertise in quantitative and qualitative analysis of marketing campaigns, promotions, and other initiatives.
• The ability to "manage to the numbers," driving team performance to set and reach quantitative goals for clients and the company.
• Experience in staffing, training and managing teams to deliver on broader corporate goals. A track record of team leadership with the ability to build and motivate a team and drive results.
• Ability to balance client needs with company objectives.
• Bachelors degree required, advanced degree a plus.

Back to the Top

Senior Account Manager, Top Tier Clients (Chicago & NYC)

Summary Description:
Under the direction of the Account Director, the Senior Account Manager will serve as the primary point of contact at LinkShare for our top 100+ clients. This person will directly manage 1-2 LinkShare Program Managers and will have ultimate responsibility for day-to-day management of their client programs/portfolio. The Senior Account Manager will work closely with the client team to set program strategy, obtain necessary client approvals, and ensure that all client requirements and business goals are well defined and achieved. The Senior Account Manager will also ensure that all client requests or needs are addressed in a timely manner. The Senior Account Manager has ultimate responsibility for client satisfaction and the achievement of client and LinkShare revenue goals.

Responsibilities:

• Directly manage 1-2 Account Managers responsible for day-to-day management and execution of client programs
• Build strong client relationships at all levels of client organization to ensure positive overall perception of LinkShare
• Manage client relationship and serve as primary client interface to organization; obtain and manage necessary client inputs and approvals.
• Upsell clients on additional products or services
• Own revenue forecasting process for portfolio of clients (w/ Analyst support)
• Manage portfolio to 100%+ of revenue goal by reviewing weekly MTD revenue vs. goal, working with Analyst to understand root causes, and putting recovery plans in place
• Lead monthly client calls and quarterly client visits to review top-line program performance and marketing strategy
• Hold weekly meetings with team members to review client program performance, marketing strategy, and status of execution vs. planned marketing tactics
• Work with client to set program goals. Communicate program performance to client.
• Achieve average client satisfaction score of 4.0 or higher every month with 100% of merchants responding
• Retain 100% of clients upon contract renewal
• Help develop client presentations by providing understanding of client business and objectives. Deliver client presentations.
• Utilize persuasive communication skills to ensure client approval of program strategy or content, where necessary
• Ensure client issues are resolved in a timely manner

Employment Standards

Required Skills and Experience:
Candidate will have a minimum of 4-6 years experience in sales, account management and marketing-related functions. Successful candidates may bring experience from an agency, client, or consulting environment. Bachelors degree required, advanced degrees a plus.

• Marketing: Experience developing and implementing a number of marketing functions including campaign management, channel management, product merchandising, marketing communications, direct response, plan development, creative optimization, market research.
• Consulting: Experience as a third-party or outsource provider of expertise, products, and/or marketing services to a variety of end-users and industry sectors.
• Relationship Management: Experience setting and managing customer expectations. On-time delivery of performance goals achieved within budget. Senior-level management interaction.
• Analytical Skills: Experience with qualitative and quantitative analysis of marketing program results including recommendations for strategic and/or tactical changes.
• Technical Abilities: Must be able to quickly develop facility with proprietary software to review campaigns and report results. Solid proficiency with Excel and PowerPoint for client-ready reports and presentations.
• Sales/Business Development: Experience in any sales capacity-inside, direct, online, etc. that has developed the ability to identify needs, showcase benefits, overcome objections and close business.
• Communication Skills: Exemplary written and oral communication skills. Significant experience developing and delivering presentations.

Back to the Top

Account Manager (Chicago & NYC)

Job description and responsibilities include:

• Providing consultative marketing support and guidance to an assigned group of LinkShare's clients.
• Setting, meeting, and exceeding aggressive revenue goals for each assigned client.
• Providing strategic advice in order to increase each client's ROI.
• Developing, maintaining, and extending relationships with LinkShare's clients.
• Managing internal resources to ensure that LinkShare delivers results for each client.
• Knowing and understanding the full capabilities of LinkShare Synergy^TM software and supporting clients' use of the tools available to them through the software.

The ideal candidate will have:

• One to three years of direct marketing experience with a focus on client service.
• Demonstrated success in measuring results and setting, meeting, and exceeding aggressive, quantitative goals.
• Analytical and strategic marketing skills.
• The ability to prioritize and strategize based on corporate goals.
• The desire and ability to think creatively, solve problems, and use professional judgment.
• An understanding of and interest in technology, including HTML.
• Exemplary written and oral communication skills, plus strong presentation skills.
• Expertise in MS Excel and PowerPoint.
• Bachelors degree required.

Competitive compensation and monthly performance-based bonus.

Back to the Top

Program Manager (Chicago & NYC)
Summary Description:
The Account Manager will directly support (and report to) the Senior Account Manager by managing the day-to-day aspects of program execution. Specifically, the Account Manager will oversee all program implementation by developing and tracking the client project plans and coordinating all activities with the direct account team and other LinkShare inter-departmental and cross-functional resources (Technology, Accounting, Marketing, Operations, etc.). The Account Manager will also interact with their clients, via day-to-day phone and email contact, to support tactical requests.

Responsibilities:

• Oversee all program implementation through strong project management and coordination with client and other necessary LinkShare resources
• Utilize persuasive communication skills to ensure follow through on all program and client deliverables
• Manage non-technical aspects of new client launch process
• Set (with support of Senior AM & Program Analyst) clients' affiliate commission structures by analyzing the clients' competitive landscapes and understanding their business objectives, margins and budget constraints
• Solve problems by quickly breaking down problem causes and utilizing matrix management to implement solutions. Ensure all client issues are resolved in a timely manner.
• Build strong client relationships through daily email and phone interaction
• Achieve the highest levels of client satisfactions. Retain 100% of clients upon contract renewal.
• Help develop client presentations, as needed

Required Skills and Experience:
Candidate will have a minimum of 2-3 years experience in account management and/or project management related functions. Successful candidates may bring experience from an agency, client, or consulting environment. Bachelors degree required.

• Project Management: Experience managing complex projects from end to end. Utilizes work plans and project plans to matrix manage issues and projects. Experience setting and meeting aggressive deadlines.
• Problem Solving: Experience solving complex cross-functional issues either internally in an organization or as a third-party or outsourced consultant.
• Relationship Management: Experience setting and managing customer expectations. On-time delivery of performance goals achieved within budget.
• Technical Abilities: Must be able to quickly develop facility with proprietary software to review campaigns and report results. Solid proficiency with Excel and PowerPoint for client-ready reports and presentations.
• Communication Skills: Exemplary written and oral communication skills.
• Sales/Business Development: Experience in any sales capacity-inside, direct, online, etc. that has developed the ability to identify needs, showcase benefits, overcome objections and close business.

Distribution Services

Affiliate Support Representative (ASR)
DS Sales Manager
Inside Sales Rep
Distribution Services Manager (DSM)

Affiliate Support Representative (ASR)

Summary Description:

Under the direction of the Director of Affiliate Support, the ASR will provide 1st level support to clients by identifying, researching and resolving client issues. The ASR is expected to professionally, accurately and efficiently handle customer inquiries through email, telephone and live chat, and resolve semi-technical, billing and performance related issues.

Must demonstrate initiative, be a motivated team player and be able to perform with minimal supervision. LinkShare provides a dynamic workplace, is a fast growing company, and there is ample opportunity for the right candidate to move up. The candidate may also have an opportunity to execute special projects to drive reduction in contact rates if they consistently exceed goals outlined at the time of hire.

Responsibilities:

• Respond to client inquiries or escalate problems as appropriate.
• Perform research on client’s behalf including following through with internal workgroups such as Accounting, Legal and Marketing Services
• Assist with the implementation of specific components of any initiative as assigned by LinkShare Management. Those components may be, but are not limited to: translating business requirements to functional specifications, issue tracking, and testing activities.
• Provide client training on company's products
• Meet or exceed productivity and quality targets
• Assist client in navigating website and utilizing client reporting tools

Employment Standards

Required Skills and Experience:

• Solid familiarity with the internet and web enabled communications (chat, email, Instant Message).
• Strong analytical skills.
• Experience with MS Office suite.
• Excellent written, communication, and interpersonal skills.
• Ability to be flexible within a dynamic, fast-paced environment.
• Basic understanding of Internet marketing practices.
• At least 6 months of experience in client facing or customer service roles
• Bachelor’s Degree preferred.

Back to the Top

DS Sales Manager

Summary Description:

Under the direction of the Director of Distribution Services, the Sales Manager will be accountable for selling the LinkShare Network and its performance based advertising opportunities to new online distribution partners. The Sales Manager will be responsible for generating and cultivating leads for high potential distribution partners, convincing them to join the LinkShare Network, negotiating our partner agreement, and helping them develop initial LinkShare merchant partnerships. The Sales Manager will also directly manage one Sales Rep.

Responsibilities:

• Meet or exceed all sales targets
• Analyze markets for new business opportunities, generate leads and create new partnerships for the LinkShare Network
• Negotiate legal agreements
• Hire, manage and develop one sales rep
• Assist new partners in the development of LinkShare merchant partnerships
• Represent LinkShare at trade shows, seminars, and other industry events
• Provide Sales Management with detailed analysis, sales strategies, and recommendations
• Ability to formulate and present sales presentations
• Know and understand the full capabilities of the LinkShare Synergy^TM software and educate partners to use the tools available to them through the software.
• Stay on top of LinkShare's competitive landscape and work to maintain LinkShare's top rated position.

Employment Standards

Required Skills and Experience:

• Minimum of 4 years inside or outside sales experience. Some sales management experience a plus.
• A proven track record of success in a consultative selling environment.
• Experience in selling marketing or advertising solutions to upper level management contacts (Director/VP of Marketing/Sales or comparable a plus), preferably in the internet or e-commerce space
• Experience negotiating contracts and/or agreements
• Exemplary written and oral communication skills. Experience developing and delivering presentations.
• Strong computer skills and an understanding of the e-commerce space. Online industry experience a plus.
• Bachelor degree required.

Offers a competitive base salary and an aggressive commission plan. Limited travel required.

Back to the Top

Inside Sales Rep

Summary Description:

Under the direction of the Director of Distribution Services, the Inside Sales Rep will have ultimate responsibility for promoting their portfolio of merchants to affiliate partners in the LinkShare network. Through aggressive phone and email outreach, this person will create new and optimized partnerships for their merchants.

Responsibilities:

• Develop and execute effective partnership sales strategies and tactics.
• Utilize effective phone/email outreach, sales and negotiation skills to create new and optimize existing partnerships within the Network.
• Become an expert on a specific set of merchants to be able to convey the benefits of partnership to an affiliate partner.
• Develop, maintain, and extend relationships with shared portfolio of online affiliate partners.
• Use proper portfolio management tactics of call scheduling to maximize coverage of shared portfolio.
• Know and understand the full capabilities of the LinkShare Synergy^TM software and educate partners to use the tools available to them through the software.
• Stay on top of LinkShare's competitive landscape and work to maintain LinkShare's top rated position
• Ensure partner issues are resolved in a timely manner.

Employment Standards

Required Skills and Experience:

• Minimum of 1-2 years inside or outside sales experience.
• A proven track record of success in a consultative selling environment.
• Experience with qualitative and quantitative analysis of marketing and sales results, including recommendations for strategic and/or tactical changes.
• Exemplary written and oral communication skills.
• Strong computer skills and an understanding of the e-commerce space. Online industry experience a plus.
• Planning and project management skills - setting and meeting aggressive deadlines. Prioritizing and strategizing based on individual and corporate goals.
• Strong problem solving skills, ability to think creatively and use professional judgment.
• Bachelor degree required.

Competitive compensation plus monthly performance-based bonus.

Back to the Top

Distribution Services Manager (DSM)

Summary Description:

Under the direction of the Director of Distribution Services, the DSM will have ultimate responsibility for day-to-day management of their partner portfolio which entails driving revenue growth through new and optimized network partnerships and maintaining partner satisfaction with LinkShare. Through aggressive phone and email outreach, this person will work closely with the partners in their portfolio to maximize LinkShare revenue driven through their available online channels.

Responsibilities:

• Develop and execute effective partnership sales strategies and tactics
• Utilize effective phone/email outreach, sales and negotiation skills to create new and optimize existing partnerships within the Network
• Develop, maintain, and extend relationships with portfolio of online partners
• Identify and acquire new partners for the Network
• Manage to 100%+ of sales and revenue goals
• Know and understand the full capabilities of the LinkShare Synergy^TM software and educate partners to use the tools available to them through the software
• Stay on top of LinkShare's competitive landscape and work to maintain LinkShare's top rated position
• Achieve the highest levels of partner satisfaction. Retain 100% of partners in portfolio.
• Ensure partner issues are resolved in a timely manner

Employment Standards

Required Skills and Experience:

• Minimum of 2-4 years inside or outside sales experience
• A proven track record of success in a consultative selling environment
• Experience with qualitative and quantitative analysis of marketing and sales results, including recommendations for strategic and/or tactical changes.
• Exemplary written and oral communication skills. Experience developing and delivering presentations.
• Strong computer skills and an understanding of the e-commerce space. Online industry experience a plus.
• Planning and project management skills - setting and meeting aggressive deadlines. Prioritizing and strategizing based on individual and corporate goals.
• Strong problem solving skills, ability to think creatively and use professional judgment.
• Bachelor degree required

Competitive compensation and monthly performance-based bonus.

Back to the Top

Search

LinkShare Corporation is always searching for talented people. Submit your resume for futures: careers@linkshare.com

Technology

Business Systems Analyst (BI & Analytics)
Data Modeler (BI & Analytics)
Application Administrator (BI & Analytics-ETL/EII)
Application Administrator (BI & Analytics-AE)
Application Systems Analyst
GUI Designer
QA Engineer
QA Performance Testing Engineer
Database Administrator (OLTP)
Unix Systems Administrator (NYC)

Business Systems Analyst (BI & Analytics)

Summary Description:

Under the direction of the Vice President of Business Intelligence & Analytics the Business Intelligence & Analytics Business System Analyst is the principal interface between the technical Business Intelligence & Analytics builders and the key end users, defining business, analytical environment and data requirements.

Responsibilities:

• Conduct user interviews and/or facilitated group sessions to identify the business application
• Conduct technical interviews to identify the end user environment requirements including information sources, reports, access, security and company standards
• Develop the Dimensional Business Model, including dimensions, facts, aggregations, filters and calculations
• Define the specifications for the end user environment using application, including security, standard analysis and reports, ad-hoc data needs, automated processes, methods of access and levels of users
• Articulate and/or develop business rules
• Analyze the internal and external source systems
• Provide timely information to resolve obstacles
• Facilitates resolution of incomplete business requirements
• Communicate business needs

Employment Standards

Required Skills:

• BS degree in computer-oriented technical discipline or equivalent experience
• BA/BS degree in business-oriented discipline or equivalent experience
• BS degree in biology-oriented discipline or equivalent experience
• 5+ years of experience as Business System Analyst for Business Intelligence environments
• Strong analytical and problem solving skills
• Excellent written and oral communication skills, ability to communicate with management, user community, and application developers
• Industry-standard modeling tools such as Embarcadero Describe, IBM Rational, Visio
• JAD Sessions

Required Knowledge:

• Business Intelligence & Analytics processes and techniques
• Understanding the business drivers and the information that is to be available via the application
• Multi-lingual environments
• Unified Modeling Language (UML)
• Business process modeling
• Application Service Provider industry

Deliverables:

• Business Dimensional Model
• Standard analysis/report layouts
• Application end user environment requirements

Performance Criteria:

• Functional Business Dimensional Model (BDM)
• Ability to create BDM with specified timeline

Back to the Top

Data Modeler (BI & Analytics)

Summary Description:

Under the direction of the Vice President of Business Intelligence & Analytics the Business Intelligence Data Modeler is responsible for logical and physical multi-dimensional design of the multi-terabyte web-enabled Business Intelligence/Decision support and analytical systems environment. (Corporate Data Warehouse, Operational Data Store, data marts and etc.)

Responsibilities:

• Design logical and physical multi-dimensional data models
• Guarantee math-model integrity of the Business Intelligence/Decision support and analytical systems
• Create and maintain corporate standards for the warehouse definition (e.g. naming conventions, data type conventions)
• Provide multi-dimensional data modeling expertise

Employment Standards

Required Skills and Experience:

• BS degree in computer-oriented technical discipline or equivalent experience
• BA/BS degree in business-oriented discipline or equivalent experience
• 8 + years of experience as Business Intelligence & Analytics Data Modeler
• Strong analytical and problem solving skills
• DB2 UDB ESE DPF(aka EEE), mySQL, Oracle databases
• SQL, XML/XSL, BPPL
• Industry-standard modeling tools such as ERwin and Embarcadero ERStudio
• Excellent written and oral communication skills

Required Knowledge:

• Business Intelligence & Analytics processes and techniques
• Solid knowledge and experience with data normalization and denormalization.
• Proficiency in designing VLDB (5TB+)
• Multi-lingual environments
• Unified Modeling Language (UML)
• Application Service Provider industry

Deliverables:

• Multidimensional Logical Model
• Multidimensional Physical data model
• Naming Convention Standards

Performance Criteria:

• Models designed error free and within specified timeline

Back to the Top

Application Administrator (BI & Analytics-ETL/EII)

Summary Description:

Under the direction of the Vice President of Business Intelligence & Analytics the Business Intelligence Application Administrator ensures that application products operate within the organization’s technical infrastructure. This includes installing, maintaining and updating versions of the software.

Responsibilities:

• Create and manage the application end-user environment including methods of access, security, levels of users, automated processes and the use of company standards for data
• Create/validate the application metadata environment in accordance with specs
• Manage files and directories used by application
• Manage the creation and use of automated processes
• Monitor usage and adjust application configuration accordingly
• Installation of application
• Optimization of application performance
• Review/consult in the definition of the hardware/software environment
• Third level of support for problem resolution to the end users
• Transfer knowledge about application to key technical personnel

Employment Standards

Required Skills:

• BS degree in computer-oriented technical discipline or equivalent experience
• 5+ years of experience as Application Administrator for Business Intelligence environments
• Informatica, Ab Initio, Ascential DataStage or equivalent
• Apache web server, IBM WebSphere
• UNIX, Linux, Cluster and Grid Environment
• SQL, UNIX Shell, BPPL, HTML, XML/XSL, Java, JavaScript
• Strong analytical and problem solving skills
• DB2 UDB, mySQL, Oracle databases

Required Knowledge:

• Business Intelligence & Analytics processes and techniques
• Distributed Computing
• Web Services
• Multi-lingual environments
• Unified Modeling Language (UML)
• Application Service Provider industry

Deliverables:

• All applications run error free

Performance Criteria:

• All applications run error free

Back to the Top

Application Administrator (BI & Analytics-AE)

Summary Description:

Under the direction of the Vice President of Business Intelligence & Analytics the Business Intelligence Application Administrator ensures that application products operate within the organization’s technical infrastructure. This includes installing, maintaining and updating versions of the software.

Responsibilities:

• Create and manage the application end-user environment including methods of access, security, levels of users, automated processes and the use of company standards for data
• Create/validate the application metadata environment in accordance with specs
• Manage files and directories used by application
• Manage the distribution/sharing of calculations and metadata
• Manage the creation and use of automated processes
• Monitor usage and adjust application configuration accordingly
• Installation of application
• Creation/Review of analysis reports to specifications
• Optimization of application performance
• Review/Consult in the physical data model design
• Review/consult in the definition of the hardware/software environment
• Third level of support for problem resolution to the end users
• Transfer knowledge about application to key technical personnel

Employment Standards

Required Skills:

• BS degree in computer-oriented technical discipline or equivalent experience
• 5+ years of experience as Application Administrator for Business Intelligence environments
• Siebel Business Analytics, MicroStrategy or equivalent
• Apache web server, IBM WebSphere
• UNIX, Linux, Cluster and Grid Environment
• SQL, UNIX Shell, BPPL, HTML, XML/XSL, Java, JavaScript
• Strong analytical and problem solving skills
• DB2 UDB, mySQL, Oracle databases

Required Knowledge:

• Business Intelligence & Analytics processes and techniques
• Relational Online Analytical Processing (ROLAP)
• Distributed Computing
• Web Services
• Multi-lingual environments
• Unified Modeling Language (UML)
• Application Service Provider industry

Deliverables:

• All applications run error free

Performance Criteria:

• All applications run error free

Back to the Top

Application Systems Analyst

Summary Description:

Under the direction of the Director of Technology for System Development, the Application Systems Analyst is responsible for both new/migratory application system design and development in Java Servlets, JSP, and Java backend applications, as well as legacy application system development and maintenance in PHP and Perl.

The application systems of LinkShare include a web-based client login interface, transaction processing systems, invoicing and payment systems, a corporate web site, ad serving and tracking, mass e-mail systems, as well as several backend and other OLTP systems. Oracle is the current RDBMS used for these systems.

Employment Standards

Required Skills and Experience:

• Bachelor's degree in Computer Science or related field.
• Experience with Oracle or other compatible SQL and PL/SQL.
• Solid competence in designing the objects and relationships of a full Java web-based (sub) system as well as programming such a system.
• Solid experience designing and programming a Java web-based system either in an educational/research or business environment. UML and ER diagrams should have been a part of this experience.
• Experience or familiarity with Unix/Linux, Web Services, XML/XSL, SOAP, AJAX, J2EE, EJB, Struts, JavaScript, HTML, CSS
• Strong verbal & written communication skills.
• Excellent problem-solving skills.
• Ability to work in a fast-paced deadline-driven environment.
• Familiarity with LinkShare's domain (internet affiliate marketing).
• Experience, knowledge, and discipline in standard project lifecycle practices including source code versioning control, and maintenance, to name a few.
• Experience with open source projects preferred.
• Project management experience preferred (may be given the responsibility of leading projects).

The overall measure of success in this position will be simply the ability to deliver projects on time and according to business and technical specifications.

Back to the Top

GUI Designer

Summary Description:

Under the direction of the Director of Technology for System Development, the GUI Designer is responsible for the complete design and development of all aspects of the application system GUI's for LinkShare through all stages from concept to the production presentation layer. This includes HTML, graphical design (Photoshop, Illustrator, etc.), CSS, and JavaScript. The application systems of LinkShare which have a GUI include a web-based client login interface, invoicing and payment systems, internally-used CRM and misc. tools, and others

Employment Standards

Required Skills:

• Bachelor's Degree in Computer Science, Design, or Related Field.
• Solid experience with HTML, graphical design (Photoshop, Illustrator, etc.), CSS, and JavaScript.
• Experience with content management systems (CMS) such as Wiki.
• Experience with template engines such as Smarty and Prado in PHP and Struts, Webworks, and Velocity in Java.
• Experience with AJAX.
• Solid understanding of PHP and JSP to be able to work with code which contains it.
• Strong verbal & written communication skills.
• Excellent problem-solving skills.
• Ability to work in a fast-paced deadline-driven environment.
• Familiarity with LinkShare's domain (internet affiliate marketing).
• Experience, knowledge, and discipline in standard project lifecycle practices including source. code versioning control, and maintenance, to name a few.

The overall measure of success in this position will be simply the ability to deliver projects on time and according to business and technical specifications.

Back to the Top

QA Engineer

Summary Description:

Responsible for developing and automating functional testing efforts as well as supporting manual testing efforts when required. Define, execute, record, and work within an automated testing environment/methodology. Responsibilities include: preparing required test cases and data, documenting expected results, performing the tests, logging/reporting results, and writing scripts or using industry standard applications for automation. The position requires working closely with a multi-disciplinary development group and other QA team members.

Responsibilities:

• Define and develop testing plans and procedures for various product lines
• Test products for functionality, usability, and bugs
• Interface with System Developers and DBA's in order to facilitate resolution of reported bugs
• Automate functional test cases and system audits

Employment Standards

Required Skills:

• UNIX and Windows NT/2000/XP experience
• Strong Internet experience (Java, Apache, PHP, SQL, HTML, etc.)
• Strong understanding of RDBMS's
• Ability to read/understand various scripting languages (PHP, JavaScript, Perl, Shell, etc.)
• Ability to design automated testing procedures, black box and white box testing procedures, and usability studies
• Strong interpersonal, oral and written communication, and team skills
• Excellent problem-solving skills.
• Ability to work in a fast-paced deadline-driven environment.
• Previous work with industry standard testing tools, including LoadRunner, Winrunner, Silk Performer, Rational Robot, is a plus.

Back to the Top

QA Performance Testing Engineer

Summary Description:

Responsible for working closely with the VP of QA to build out a performance testing initiative, although this person should specialize in performance testing, this individual will be splitting time between other testing efforts as well, including automation of functional testing efforts. Define, execute, record, and work within an automated testing environment/methodology. Responsibilities include: preparing required test cases and data, documenting expected results, performing the tests, logging/reporting results, and writing scripts or using industry standard applications for automation. The position requires working closely with a multi-disciplinary development group and other QA team members.

Responsibilities:

• Define, develop and execute performance testing procedures
• Work on selecting performance testing tools
• Define and develop testing plans and procedures for various product lines
• Test products for functionality, usability, and bugs
• Interface with System Developers and DBA's
• Write and modify automated test scripts, using current (Rational Functional Tester) and future testing tools
• Black box and white box testing

Employment Standards

Required Skills:

• UNIX and Windows NT/2000/XP experience
• Strong Internet experience (Java, Apache, PHP, SQL, HTML, etc.)
• Understanding of RDBMS's
• Light coding for writing automation testing scripts
• Ability to read/understand various scripting languages (PHP, JavaScript, Perl, Shell, etc.)
• Ability to design automated testing procedures, black box and white box testing procedures, and usability studies
• Strong interpersonal, oral and written communication, and team skills
• Excellent problem-solving skills.
• Ability to work in a fast-paced deadline-driven environment.
• Previous work with industry standard testing tools, including LoadRunner, Winrunner, Silk Performer, Rational Robot, is a plus.

Back to the Top

Database Administrator (OLTP)

Ownership:

The Database Manager is responsible for ensuring that this document is necessary and that it reflects actual practice.

Summary Description:

Under the direction of the DBA Manager, the Database Administrator (OLTP) is responsible for managing the installation, configuration, updates, maintenance, backup, recovery, tuning, monitoring, security, and testing of LinkShare's Oracle and MySQL OLTP database servers.

Responsibilities:

• Installation and Upgrades of Oracle RDBMS software
• Maintenance of existing Oracle RDBMS installations
• Build new databases and perform data migrations
• Perform backup and recovery using RMAN
• Effective troubleshooting of database issues, interaction with Oracle Support
• Monitor database usage and tune systems to increase performance
• Ensure database security across all of LinkShare's Oracle RDBMS's
• Test new installations, configurations, and databases within LinkShare's environment
• Performing On-Call rotation duties to support 24/7 production environment
• Database administration of development and QA database servers
• Follow documentation for Database procedures and best practices.
• Database administration and maintenance of MySQL production servers

Employment Standards

Required Skills:

• 2+ years experience as an Oracle DBA in UNIX environments
• 2+ years experience writing SQL, PL/SQL, and shell scripts
• Strong experience with Backup and Recovery procedures using RMAN and Hot Backup
• Working experience with Database Creation and Cloning
• Experience with SQL and Database tuning
• Hands-on experience with Oracle installations, upgrade, patching, and migrations
• Experience with security maintenance on production servers
• Strong interpersonal skills and ability to work in a team
• Excellent oral and written communication skills
• BS degree in Computer Science preferred, others considered

Additional Knowledge:

• Knowledge of Data Guard a plus
• Knowledge of MYSQL a plus
• Knowledge of RAC a plus
• Masters degree a plus
• Experience with heterogeneous database environments a plus
• Oracle certification a plus

Back to the Top

Unix Systems Administrator (NYC)
The System Administrator (UNIX) is responsible for LinkShare's computers that utilize the UNIX platforms which include Linux and Solaris. Responsibilities include but are not limited to: installation, configuration, maintenance, and trouble-shooting UNIX systems. The System Administrator manages, maintains, and updates systems to facilitate the storage, computing, and communication of information based on the company Service Level requirements.

Responsibilities:

• Troubleshoot hardware issues and obtain support from vendors according to service plans
• Perform basic tasks such as system monitoring, problem diagnosis, tracking, resolution, and routine maintenance with security updates
• Perform operating system and software installation/configuration/updates
• Perform regular system backups as documented and assists in data recovery
• Respond to monitoring alerts
• Follow system management process and procedures
• Maintain current technical industry knowledge
• 3-5 years hands on experience with Redhat, Linux, Suse & Apache
• Demonstrate ability to handle multiple projects while meeting deadlines
• Possess great people skills (must be able to interact with other technical groups)
• Understand and troubleshoot PERL and Shell scripts
• Configure DNS, Mail (SMTP, IMAP, POP), and FTP etc. services.
• Knowledge of utilities used to monitor systems/services and isolate problems
• Off-site datacenter administration experience at a co-location facility
• Degree in Computer Science or related technical degree or equivalent experience
• 3-5 years related experiences

Desired Skills:

• Experience with enterprise class systems
• Experience with enterprise backup and storage systems
• LPI or Certifications A+

Finance/Accounting

LinkShare Corporation is always searching for talented people. Submit your resume for futures: careers@linkshare.com

Back to the Top

HR

Human Resources Associate

Summary Description:

Reporting to the Director of Human Resources, the Human Resources Associate is responsible for providing proactive employee services to the LinkShare population. Responsibilities include but are not limited to administrating new hire orientation; payroll interface; benefits compliance, administration and reporting; assisting in recruitment, training and employee communication programs.

Responsibilites:

• Perform as the first level of employee contact for salary and benefit questions; employment verification requests and other routine information exchange.
• Perform new hire, salary, termination and benefits administration by collecting data, completing paperwork, meeting deadlines and managing effective communication to employees.
• Perform monthly payroll and benefit audit/analysis of bills and reports.
• Collect data on HR metrics (new hires, headcount, termination, salary liability, bonus plan effectiveness, etc.), display data in Excel worksheets, PowerPoint or other reporting tools and document trends.
• Conduct new hire orientation.
• Assist in the research, development and implementation of value-added Human Resources programs that will further the business objectives and employees of the Company:
  • Recruitment best practices;
  • Benefit plan research and evolution;
  • Training programs;
  • Employee communication programs;

Required Competencies:

• Experience working with employees in a professional service function in a fast-paced environment.
• Above average data collection and analytical capabilities.
• Excellent follow-through abilities; superior judgment skills in escalating issues to Director HR as required; strong, effective and user-friendly communication and listening skills.
• Outstanding PowerPoint and Excel skills; strong computer skills
• Ideally two years of experience working in a fast-paced human resources department service multiple locations.
• Outstanding organization and proof-reading skills; detail orientation; meticulous work habits; high degree of accuracy
• Must have a college degree; PHR or SPHR are a strong plus.

Desired Competencies:

• General understanding of the components of a Human Resources function.
• Demonstrated interest in the evolution of an integrated, best-practices HR department.
• Team oriented rather than individual contributor;

Back to the Top

Legal

LinkShare Corporation is always searching for talented people. Submit your resume for futures: careers@linkshare.com

Back to the Top

Marketing

LinkShare Corporation is always searching for talented people. Submit your resume for futures: careers@linkshare.com

Back to the Top

Product Development

LinkShare Corporation is always searching for talented people. Submit your resume for futures: careers@linkshare.com

Back to the Top

Educational Services

LinkShare Corporation is always searching for talented people. Submit your resume for futures: careers@linkshare.com

Back to the Top

Technology Consulting

LinkShare Corporation is always searching for talented people. Submit your resume for futures: careers@linkshare.com

Back to the Top

Customer Service

LinkShare Corporation is always searching for talented people. Submit your resume for futures: careers@linkshare.com

Back to the Top

Sales

LinkShare Client Development Sales Executive (NYC & CHICAGO)

The Client Development Sales Executive will be accountable for selling the LinkShare performance-based marketing solution to new clients, development of additional revenue sources with existing clients and maintaining excellent business relations both externally and internally.

Responsibilities include:

• Meet or exceed all sales and revenue targets
• Analyze markets for new business opportunities
• Develop new customers
• Represent LinkShare at trade shows, seminars, and other industry events
• Effectively manage a sales territory
• Provide Sales Management with detailed analysis, sales strategies, and recommendations
• Ability to formulate and present detailed major account presentations

Potential Candidates must have:

• A minimum of 7 years outside selling experience
• A proven track record of success in a consultative selling environment
• Strong computer skills
• Experience in selling software solutions to upper level management contacts (VP of Marketing or comparable a plus) at Fortune 500/1000 companies
• Knowledge of eCommerce and the Web
• Experience negotiating contracts and/or agreements

With a strong base salary and an aggressive commission plan, this position offers a great compensation package. Limited travel required.

Back to the Top

UK Job Openings

UK: Affiliate Support Representative
UK: Partner Sales Manager

UK: Affiliate Support Representative

Summary Description:
Under the direction of the Director of Affiliate Support, the ASR will provide 1st level support to clients by identifying, researching and resolving client issues. The ASR is expected to professionally, accurately and efficiently handle customer inquiries through email, telephone and live chat, and resolve semi-technical, billing and performance related issues.

Must demonstrate initiative, be a motivated team player and be able to perform with minimal supervision. LinkShare provides a dynamic workplace, is a fast growing company, and there is ample opportunity for the right candidate to move up. The candidate may also have an opportunity to execute special projects to drive reduction in contact rates if they consistently exceed goals outlined at the time of hire.

Responsibilities:

• Respond to client inquiries or escalate problems as appropriate.
• Perform research on client's behalf including following through with internal workgroups such as Accounting, Legal and Marketing Services
• Assist with the implementation of specific components of any initiative as assigned by LinkShare Management. Those components may be, but are not limited to: translating business requirements to functional specifications, issue tracking, and testing activities.
• Provide client training on company's products
• Meet or exceed productivity and quality targets
• Assist client in navigating website and utilizing client reporting tools

Employement Standards

Required Skills and Experience:

• Solid familiarity with the internet and web enabled communications (chat, email, Instant Message).
• Strong analytical skills.
• Experience with MS Office suite.
• Excellent written, communication, and interpersonal skills.
• Ability to be flexible within a dynamic, fast-paced environment.
• Basic understanding of Internet marketing practices.
• At least 6 months of experience in client facing or customer service roles
• Bachelor's Degree preferred.

Back to the Top

UK: Partner Sales Manager

Summary Description:
Under the direction of the Director of Distribution Services, the Partner Sales Manager will be accountable for selling the LinkShare Network and its performance based advertising opportunities to new online distribution partners in the UK market. The Sales Manager will be responsible for generating and cultivating leads for high potential distribution partners, convincing them to join the LinkShare Network, negotiating our partner agreement, and helping them develop initial LinkShare merchant partnerships. The Sales Manager will also manage some of the larger partner relationships once they join the network, helping them to create partnerships with LinkShare merchants.

Responsibilities:

• Meet or exceed all sales targets
• Analyze markets for new business opportunities, generate leads and create new partnerships for the LinkShare Network
• Negotiate legal agreements
• Manage relationships with top partners and assist them in the development of LinkShare merchant partnerships
• Represent LinkShare at trade shows, seminars, and other industry events
• Formulate and present sales presentations
• Know and understand the full capabilities of the LinkShare Synergy^TM software and educate partners to use the tools available to them through the software.
• Stay on top of LinkShare's competitive landscape in the UK market

Employement Standards

Required Skills and Experience:

• Minimum of 3 years inside or outside sales experience. Account Management experience a plus.
• A proven track record of success in a consultative selling environment.
• Experience in selling marketing or advertising solutions in the internet or e-commerce space. Experience in the UK affiliate industry a plus.
• Experience negotiating contracts and/or agreements
• Exemplary written and oral communication skills. Experience developing and delivering presentations.
• Strong computer skills and an understanding of the e-commerce space.
• Bachelor degree required.

Offers a competitive base salary and an aggressive commission plan. Limited travel required.

Back to the Top