Network Services

Account Manager
Marketing Communications Specialist, NY

Summary Description:
Ensure strong understanding of portfolio goals.  Work with the team leader to manage a large group of advertiser with proactive business recommendations and problem solving approach.
 
Responsibilities:

• Understand LinkShare tools and technology to educate advertisers on how to best use it to drive revenue
• Understand client performance goals and work with them on a strategy and list of tactics to hit them.
• Utilize persuasive communication skills to ensure follow through on all program deliverables.
• Work with internal teams to further promote your group portfolio
• Manage marketing (non-technical) aspects of new client launches.
  Educate advertisers on how to analyze business performance, competitive landscapes and identify opportunities for growth
• Solve problems by quickly breaking down problem causes and utilizing matrix management to implement solutions. Ensure all client issues are resolved in a timely manner. 
• Build strong client relationships and customer experience through email and phone interactions.
• Achieve the highest levels of client satisfaction. 
• Help develop and present client presentations, as needed.
  

Employment Standards

Required Skills and Experience:

2+ years agency, customer support, direct marketing experience in account management and/or project management related functions. Successful candidates may bring experience from an agency, client, or consulting environment. Bachelor’s Degree Required. Having managed client portfolio to set revenue or performance goals will be highly valued

Project Management: Experience managing complex projects from end to end. Utilizes work plans and project plans to matrix manage issues and projects. Ability to prioritize. Experience setting and meeting aggressive deadlines.

Problem Solving: Experience solving complex cross-functional issues either internally in an organization or as a third-party or outsourced consultant. Desire and ability to think creatively and use professional judgment.

Relationship Management: Experience setting and managing customer expectations. On-time delivery of performance goals achieved within budget.

Technical Abilities: Must be able to quickly develop facility with proprietary software to review campaigns and report results. Solid proficiency with Excel and PowerPoint for client-ready reports and presentations.

Communication Skills: Exemplary written and oral communication skills.

Analytical and Strategic Marketing: Demonstrated success in measuring results and setting, meeting, and exceeding aggressive quantitative goals. Ability to strategize based on corporate goals.

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Summary Description:
The Marketing Communications Specialist will optimize online marketing campaign effectiveness for LinkShare advertisers through development of affiliate communications including emails, newsletters, promotional communications, and user interface communication vehicles.
 
Responsibilities:

• Develop all advertiser and campaign specific communications including emails, newsletters, promotional communications, and interface communication vehicles (for publishers).
• Design (HTML) and develop copy for all communication channels
• Support client services department with HTML programming requests
• Create and disseminate LinkShare Network communications for Advertisers and Publishers
• Develop banner creative and text links for LinkShare Advertiser campaigns
  

Employment Standards

Required Skills and Experience:

Candidate will have at least 2 years experience in marketing communications with HTML design and copywriting experience, preferably in interactive marketing. Bachelors degree required. 

• Strong copywriting skills. Proven ability to craft a concise message to targeted and mass audiences. Able to adapt communication to medium (emails, websites, presentations, etc). Experience developing strong call to action.
• Experience with newsletter, email, and website creation and layout. Knowledge of best performing/converting designs. Ability to incorporate brand effectively.
• Expertise in HTML, PhotoShop and web technologies.
• Direct or online marketing experience preferred. Experience with creative testing for optimized conversion.
• Ability to prioritize work, set expectations, and meet deadlines. Ability to multi-task and produce consistent, quality work on time and within budget.
• Comfortable working in a fast-paced, start-up environment
• Must be results driven, enjoy problem solving, and passionate about being challenged.
  

TO APPLY, PLEASE CLICK: https://home.eease.com/recruit/?id=2009852

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